Terms and conditions


Welcome to the website of the National Statistical Institute ‘Population Census and Housing Census in the Republic of Bulgaria in 2021’! The website is available at census2021.bg from all over the world, it’s called in short ‘Internet site’, which is owned and operated by the National Statistical Institute, located at Sofia 1038, 2, P. Volov St.

Please read the general terms of use described below carefully, bearing in mind that by using this website, you agree to them. If you do not agree to any of the terms, you must not use the information and/or services provided by him.

The National Statistical Institute has the right to update, by amending and supplementing these General Terms and Conditions for the use of the Website at any time in the future, when the circumstances so require.


These General Terms and Conditions have been prepared and are intended to regulate the relations between:

National Statistical Institute

Address: 2, P. Volov St., 1038 Sofia, Bulgaria

Contact phone: +359 2 9857 111

E-mail: [email protected]

Hereinafter referred to as NSI, and users of the Internet site hereinafter referred to as ‘User (s)’ in connection with its use.

The other documents that regulate the relations between the NSI and the Users, related to the use of the Internet site, are:

These terms of use enter into force at the moment when the User visits the NSI website, remaining in force until one of the parties terminates them, which the Users can do by stopping using and not accessing the website, respectively destroying materials that have been downloaded, printed or retained by him in one way or another.

Users undertake to use the Website and all its content lawfully following the conditions set out in these General Terms and Conditions and accordance with its purpose. Users undertake to comply with the rules and levels of access provided by the Website.

Violation thereof, and in particular any attempt to access services and/or information assets for which the User is not authorized to access – including attempts to read, copy, modify or remove data and/or information without prior permission, constitutes a criminal offence under the Criminal Code, Chapter ninth ‘a’, ‘Computer Crimes’, from Art. 319a to Art. 319e and shall be punished by imprisonment and/or by a fine depending on the nature of the crime.


For these General Terms and Conditions:


These General Terms and Conditions regulate the manner and conditions for using the NSI website, available at census2021.bg.

The website has an information function and provides access to statistical information for good administrative servicing to users of public services and is developed by the principles of openness, transparency and accessibility of state institutions in the Republic of Bulgaria, including through the tools of e-government and provision of administrative services electronically.

The main functions and tasks of the NSI website are the following:


Users have the right to:

Under the following conditions:


The protection of the confidentiality of the data, provided by the Users of the Internet site, their protection and their use is of utmost importance for the National Statistical Institute.

The NSI applies all standards for the protection of personal data under Regulation (EU) 2016/679 of the European Parliament and the Council from 27th April 2016 on the protection of physical persons, concerning the processing of personal data, and on the free movement of such data, the repeal of Directive 95/46 / EC and following the Personal Data Protection Act.

The NSI respects the sanctity of the individual of the citizens of the Republic of Bulgaria, the European Union and the Users of the Website and makes all necessary efforts to protect their personal data against unauthorized processing by applying technical and organizational measures for personal data protection that are fully compliant with modern technology and provide a level of protection commensurate with the risks associated with the processing and the nature of the data to be protected. More information is available in the Privacy Policy, which is published on the NSI website.

Specific, transparent and clear information about the processing of personal data by the NSI, the ways of communication and conditions for the acquire the rights related to the processing of their personal data by the Users, in their capacity as data subjects, as well as the complete information in compliance with the requirements of Art. 13 of Regulation (EU) 2016/679 can be found anywhere on the website, where personal data is collected by users.


The National Statistical Institute is ISO 27001/2013 certified (Certificate № 492/18). The NSI management guarantee that the information security policies are regularly reviewed and updated if necessary, to be in line with possible changes in the conditions under which the NSI operates and with the requirements of legal and regulatory documents and applied standards.

The NSI management undertakes a commitment and expresses its responsibility to the state and the citizens of the country for providing all necessary resources in the implementation of certain policies and objectives in front of the NSI Information Security Management System, which complies with the regulatory and legal requirements in the Republic of Bulgaria.

More information can be found in the Declaration on the policy for quality management and security of information of the National Statistical Institute.




Under Decree No. 150/3 July 2020 amending the Ordinance on the standard conditions for re-use of public sector information and its publication in an open format, adopted by Decree of the Council of Ministers No. 147 of 2016 (State Gazette, No. 48 of 2016), which transposes Directive 2003/98 with rights for free re-use, processing and distribution, shall be provided with any information created or collected within the powers or functions of the National Statistical Institute for which no information is available for refusal of re-use under the Access to Public Information Act, including databases, in compliance with the Personal Data Protection Act.

When there is a restriction on the re-use of this information, the NSI provides only that part of the information to which access is not restricted.

The restrictions provided in the Law on Access to Public Information in Art. 41b, para. 1 are the following: ‘The information from the public sector containing statistical secrecy, collected and stored by the National Statistical Institute or by a body of statistics, shall not be provided for re-use; information containing industrial or trade secret or professional secrets; information containing personal data the re-use of which constitutes inadmissible access to or inadmissible processing of personal data’.

The software and/or software products used for the development and/or operation of the website or the links forwarding to other similar sites are protected by copyright that belongs to the respective manufacturers.

If you notice a copyright infringement on the website, please notify us by e-mail: [email protected].

All content of the Website, all published texts, computer programs, data, as well as any information uploaded on the Website is the exclusive property of the National Statistical Institute or NSI partners with whom the NSI has the relevant contractual relations for dissemination of their Intellectual Property.

The content and information of the Website are freely available and may be used by Users under a License for the use of statistical information produced and disseminated by the NSI.

Access to the Website should in no way be construed or interpreted as a grant of licenses or intellectual property rights.


In case of need for additional information, co-operation, technical assistance, inaccuracies observed, defects and/or errors in the operation of the Internet site, the Users can contact us by phone +359 2 9857 111 or by e-mail: [email protected].


The National Statistical Institute doesn’t bear responsibility to Users for interruptions, delays, lack of services and/or information, provided on the Website if they are due to ‘force majeure’. ‘Force majeure’ means a circumstance (event) of an extraordinary nature, occurred after the commissioning of the Internet site, could not be foreseen and does not depend on the will of the parties such as fire, industrial accidents, military actions, natural disasters – storms, torrential rains, floods, hail, earthquakes, icing, drought, landslides and other natural disasters, embargoes, government bans, strikes, riots, disorders and others.